If you have registered for one of SNCG’s Academy of Global Trade trainings, classes and/or certifications but are unable to attend, please see the below policies regarding cancellations, transferring a registration to a future session, and substitutions.

 

Cancellation Policy

Cancellations are accepted in writing via email (to JonathanCanioni@sn-cg.com) or by telephone. An email confirming the cancellation will be sent by SNCG. 

For a full refund, written cancellations must be received 15 business days prior to the start date of the training. 

Cancellations received under 15 business days of the course start date are not entitled to a refund, though the participant may transfer to a future course, or allow a colleague to attend in their place.  

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Transfer Policy

If you cannot attend a scheduled course, Participants may transfer a registration to another SNCG training. Transfers are accepted in writing via email (JonathanCanioni@sn-cg.com). An email confirming the transfer will be sent by SNCG.

Transferred credit for future training is valid for 12 months from the time of the original training. Transfers can be made up to 10 business days prior to the original training’s start date.

Course Cancellations: If the course, class, training or session is canceled by SN-CG, a full refund or transfer to another course will be provided.

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Substitution Policy

Substitutions are accepted in writing email (JonathanCanioni@sn-cg.com) by providing the name of the current registrant and the name of the substitute. An email confirming the substitution will be sent by SNCG. 

• Substitutions may be made up to 15 business days prior to the training start date. 

 

If you have any questions, please reach out to:

Jonathan Canioni, PhD

Director SC Strategy & Sustainability 

JonathanCanioni@sn-cg.com